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Unsubscribing/Canceling Your RunnerSpace +plus Subscription
RunnerSpace +plus is a subscription package that bills every month, year. or 2 years depending on the package you have.

Apr 30th 2015, 5:53pm 2K views 0 likes 0 shares 0 comments
Can't Update Display Name
Being unable to update or change your Display Name is usually attributed to an account not being verified. Being verified is the last part of the registering process and can sometimes get overlooked. To reverify your account, follow these steps:1. From...
Nov 1st 2014, 5:43pm 1K views 0 likes 0 shares 0 comments
Downloading a Video from the Site
At this time, users cannot download full copies of videos that are on RunnerSpace. The majority of the time we only have rights to distribute the video via our site and are not allowed to distribute it in any other way. If you still want to obtain a co...
Nov 1st 2014, 4:36pm 199K views 0 likes 0 shares 2 comments
Reporting Violations or Spam
To report any content that violates the RunnerSpace Terms or Privacy Policy, locate and click on the Report icon above the offending content.

Oct 13th 2014, 7:26pm 8K views 0 likes 0 shares 0 comments
Adding an Event to Our Listing
RunnerSpace was created in part as a solution for event directors of high school meets all the way up to the IAAF Diamond League. We host pages for over 10,000 events and several of them are managed by the event and operate as the official website. Whe...
Oct 1st 2014, 7:46pm 217K views 0 likes 0 shares 2 comments
Technical Specs
Photos- Supported file types: .jpg .jpeg .png .gif- Size limit: currently no limit - recommended sie of less than 100kb- Diminsion limit: maximum diminsions of 4000x4000pxVideos- Supported file types: .mov .mp4 .wmv .avi .mpg, etc.- Size limit: current...
Oct 1st 2014, 7:34pm 1K views 0 likes 0 shares 0 comments
Can't Log In
Not being able to login to your account is a common issue on the site, but usually occurs when members enter the incorrect "display name" as the user name. The site allows for a "display name" and a "login name" so confusing the two is usually the c...
Oct 1st 2014, 7:27pm 2K views 0 likes 0 shares 0 comments
Adding an Editor
Our Event and Team/Group pages act similarly to Facebook in that one site can have multiple editors. All editors have the same privileges and any editor can add or remove other editors. To become an editor of a site/page, start by submitting a Claim Re...
Oct 1st 2014, 6:17pm 1K views 0 likes 0 shares 0 comments
Video not Processing/Uploading
Here are some suggestions and tips for when your video won't upload to the site. Common issues: - Upload stalls out at 99% or 100% and doesn't ever advance to the Success page- Upload is successful but hasn't processed to be viewable (can take up to an...
Oct 1st 2014, 6:05pm 2K views 0 likes 0 shares 0 comments
Adding Your Team/Company to Our Listing
Our database has pages for every high school, college, pro and club teams as well as every timing company and specialty running store. If you are the coach or administrator for a page you can make a Claim Request to become an editor by clicking on the ...
Oct 1st 2014, 5:45pm 2K views 0 likes 0 shares 0 comments