Sign up & Log in problems-

-I've just signed up to the site and I can't access it straight away. What do I need to do?-
Check that you have received a validation email from Runnerspace, and follow the instructions on the email to activate your account with us so you can become registered. This will be sent to the email address that you used to sign up an account with us - don't forget, check all folders of your email account as some email providers will store the validation email in your Junk Mail folders.

-I've forgot my password and I can't log on. How do I get a new one?-
You need to enter your email address into the "Forgotten Password?" section for a new one to be generated. Bear in mind that the database will need to refresh your details on the servers, so please be patient with your request.


-I can't sign on using the name I have on my profile.-
When you signed up to Runnerspace you were asked to fill in an email and also a "display name". You would need to make sure that you are signing in with your "email address" to access the site.